Shipping policy
At Nexor Store, we strive to deliver your orders quickly and safely across Pakistan.
Processing Time
- Orders are processed within 24 hours after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
Estimated delivery times:
- Major Cities: 2–4 Business Days
- Remote Areas: 4–7 Business Days
Delivery times may vary during sales, holidays, or due to unforeseen courier delays.
Shipping Charges
- Free Shipping on eligible products (where mentioned).
- Shipping charges, if applicable, will be displayed at checkout before you complete your order.
Order Tracking
Once your order is dispatched, you'll receive a tracking number via SMS, WhatsApp, or Email (where available) so you can monitor your shipment.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) across most cities in Pakistan.
For certain locations or high-value orders, we may request a partial advance payment before dispatch.
Delivery Attempts
Our courier partner will make up to 2 delivery attempts. If the package is not received, it will be returned to us.
Incorrect Address
Please ensure your shipping address and contact number are accurate. Nexor Store is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
Delays
While we work hard to deliver on time, delays may occur due to:
- Weather conditions
- Public holidays
- Courier operational issues
- Natural disasters or unforeseen circumstances
We appreciate your patience in such situations.
Damaged or Missing Items
If your package arrives damaged or any item is missing, please contact us within 24 hours of receiving your order with clear photos of the package and product. We'll investigate and resolve the issue as quickly as possible.
